E-bike Rental Terms – Reisvabrik OÜ
By confirming the rental booking, the customer agrees to the following terms:
- General Rental Conditions
- The customer rents the electric bicycle for a specified period as per the booking made.
- The bike is to be picked up from the Merekaup rental point in Kuressaare, at Kalevi 26.
If the bike(s) are delivered to another address, a delivery fee of €25 one-way will be added to the rental price. - The minimum rental age is 16 years.
- Upon pickup, the customer must present a valid ID (ID card, driver’s license, or passport).
- Equipment and Accessories
- The customer may request a bike helmet and lock free of charge.
- Wearing a helmet is recommended, especially on trails or when riding in traffic.
- If leaving the bike unattended (e.g., when entering a shop or visiting sights), it must be securely locked in a safe location.
- Usage Terms
- The customer agrees to use the bicycle responsibly and in accordance with the traffic laws of the Republic of Estonia.
- It is prohibited to ride under the influence of alcohol or drugs, or to hand the bike over to third parties.
- The bicycle must not be used in extreme conditions or on terrain that is unsuitable for regular use.
- Liability and Damages
- The customer is responsible for the bicycle and any accessories (e.g., lock, helmet) throughout the rental period.
- In the event of theft, loss, or damage, the customer must cover repair or replacement costs according to the company’s price list.
- In case of theft, the rental provider must be notified immediately and a police report filed.
- Return
- The bicycle must be returned at the agreed time and in the same condition as received.
- In case of delay or mechanical issue, please contact us immediately.
- Additional charges may apply for late returns or if the bike is returned dirty or improperly adjusted.
- Booking Changes and Cancellations
- Bookings can be changed or canceled at least 24 hours before the rental period begins.
- For cancellations made later, the company may charge a cancellation fee of up to 50% of the rental price.